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De-Escalate


Dynamically Enhance Staff Confidence

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De-Escalate


Dynamically Enhance Staff Confidence

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training and workshops

D.ESCAL8 (de-escalate) offer training and consultancy primarily focussed on helping organisations enhance staff members relationships with those in distress - because physical intervention is not the answer

Participation in any DESCAL8 course aims to provide the following:

Staff Confidence 

Research has demonstrated that after this type of training staff tend to approach incidents or people in distress in a calmer way as they will be more confident about managing the interaction. An increase in your confidence in dealing with distress is an aim of the course delivery.

Staff Safety

DESCAL8 training dramatically increases staff members awareness of and ability to manage safely any potentially physical encounter. We do not like the term physical intervention but it is part of learning to be so confident you don't need to be physical.

Staff Acceptance

Research has shown that after this type of training staff members are more comfortable and likely to use de-escalation for longer. Better relationships develop between staff and those they look after due to an increased understanding of behaviour. DESCAL8 aim to increase your awareness of why people do what they do and consolidate your previous knowledge.

Staff Resilience

Achieve a reduction in staff sickness absence and an improved tolerance to working with those in distress when we find it a challenging.

Hands on Practical Learning

During this course staff will receive kinaesthetic team building and practical, solution-focused problem solving skills.

Challenging Staff Perceptions

Staff will review and reflect on 

  • their previous practice and that of their team

  • the results their interactions can have on incidents with people in distress.

This awareness will help reduce incident intensity, frequency and duration.

Increase in staff member's Emotional Stability

Staff will know how to better support each other, build team resilience and feel better able to seek further help and guidance.

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consultancy


assessment of individuals and planning care strategies

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consultancy


assessment of individuals and planning care strategies

Consultancy

The course is able to cover a lot of areas, however, we need to be aware that we are working with individuals and that when an individual displays a behavioural pattern falling outside of the realms of the training DESCAL8 can work directly with the staff around that individual. 

DESCAL8 can create bespoke proactive strategies for staff working with individuals whose behaviour they find a particular challenge. To enable us to get a full understanding of the needs of the individual a DESCAL8 consultant will work with that individual and their staff in the usual environment. This allows the consultant to observe the behavioural cues as they occur, assess possible triggers for the behaviour and provide methods of de-escalation that could be employed. Working in the care setting for several days allows rapport, understanding and trust to be built up, not only with the individual being cared for, but also the staff who care for them. 

DESCAL8 are proud to work in association with DGF Psychology